Eddie
Error Message: Remove Cookie/Cookie was left in the printer after power up. However, there is no cookie present on the platform. (Eddie)
If you receive this error after powering up Eddie, follow the steps below. If you receive this error in the middle of printing, it probably means that Eddie needed to restart for some reason, and since it was in the middle of printing when it ...
My Eddie ink is past the best by date or is expired. Can it be replaced?
Can Primera replace expired ink or ink beyond the best-by date? Unfortunately, Primera cannot replace Edible ink because it is beyond its best-by date or expired (6 months from the open date). However, Primera will replace any ink cartridge that is ...
Poor Print Quality, Blurry Printing, Print Smearing, faded prints, or splotchy prints on my Cookie or Food Item. (Eddie)
1. Clean the Cartridge. Follow the procedures in this article to clean the cartridge. However, instead of using alcohol to clean the cartridge, use distilled or bottled water. Tip! Leave the printer powered on when it is not in use to maintain ...
How do I get the free version of BarTender?
Run the latest version of the Eddie Installer or LX Series Installer to receive instructions for download and a free coupon code. The following screen will be displayed Before the registration screen. (You can rerun the installer to get to it even ...