Eddie does not print or the job disappears from the print queue (Mac). Printing from Silhouette Studio, Adobe Illustrator, Photoshop on a Mac. (Eddie)
When printing from any application on Mac you must set your template and page size to match your cookie. These are set in two separate areas in these programs. The following are instructions on how to set up a page for printing in Silhouette Studio.
1. Go to File - Print Page Setup.

2. Set Format for to Eddie (PTI Color Cookie).


3. Choose your page size or create your own custom size using Manage Custom Sizes.
4. Click OK.

5. Set your template size to match.
Article ID: 072621B
Related Articles
Unable to Print Illustration - Adobe Illustrator Error printing to any Primera Label Printer.
There may be some extra complexity in the AI file that is causing a problem when printing. 1. Try exporting or saving as PDF. When you save as a PDF those extra complexities are stripped out and dropped. Also, it only converts to pdf what is ...
What software can I use to print from my Mac to an LX Series Primera Printer? Illustrator Label Templates - Swift Publisher - Label Live - Preview
A. Adobe Illustrator. You can use any app from the Adobe Creative Suite, but Illustrator is recommended. Please download the AI Label templates at the bottom of this article. There are templates available for each of the label sizes Primera sells. ...
How to print Red with Eddie Edible Ink Printer.
Update 09-21-22. A new cartridge with new magenta that prints a better red is now available. SKU 053507. To order select New Magenta from the menu on this page. If you have the original 053498 Cartridge you can still use these instructions to get a ...
Poor Print Quality, Blurry Printing, Print Smearing, faded prints, or splotchy prints on my Cookie or Food Item. (Eddie)
1. Clean the Cartridge. Follow the procedures in this article to clean the cartridge. However, instead of using alcohol to clean the cartridge, use distilled or bottled water. Tip! Leave the printer powered on when it is not in use to maintain ...
Filter Failed message appears in print queue. Eddie or LX Series Printer is not printing. Ventura, Catalina, Big Sur, Monterey, Sonoma and Sequoia require new drivers (Mac).
Try these steps in order. 1. Install the latest version. Occasionally, the driver will be corrupted after an OS update. Download the latest version from the products download page. You can find the latest software for your product at the location ...