CX1200 uses color toner under black even on all black images. By default the printer is set to use a small amount of color toner under pure black and gray half tones (ColorSaver OFF). This color toner greatly improves black transfer. The result is ...
CX1200 Print Specificatons for Fixed Die Cutters. Important Note: Because of the .125" (3.17mm) gap between pages which is required by the printer, most existing flexible or hard tooled dies will not work with the printed output of the CX1200. ...
This is usually your first indication that the computer has lost communication with the printer. The serial number encoded in the license file of the PTPrint application needs to match the serial number from the printer. The printer may be offline ...
What brands or types of media does Primera recommend to use with the CX1200? Primera recommends using Primera brand label stock with the CX1200 available from our sales department or our online store. ...
While other formats will work, for the best quality prints, files should be imported in the following format: 1. EPS format (Encapsulated Post Script). Saving to EPS format is possible with such programs as Adobe Illustrator and Corel Draw by using ...
WARNING! Do not reset factory defaults unless directed to do so by Primera Tech Support. 1. To reset factory defaults you must first access the hidden Configuration Menu. Follow these steps to access this menu: Once you are in this menu select ...
The printed output is longer or stretched so that the size does not match the size of the file on screen. This can cause cuts to be offset. (CX1200) If printed output is longer or stretched so that the size does not match the size of the file on ...
Paper is coming out of the printer too fast. There is not enough time to tape it to the core. (CX1200) Make sure the paper type is set to Labels or Custom Type 5. Changing the paper type only affects the speeds of the paper as it travels through ...
How do I manually import images and step and repeat them on the page using PTPrint? In some cases it may be necessary to manually import images without using the label setup wizard. For example if you wish to arrange multiple different labels on ...
How do I find advanced configuration settings for the CX1200? Advanced settings can be found in various places depending on what area of the Color Label Press system you would like to configure. Do not change settings unless directed to do so by ...
Print Alignment is off by one or two pixels causing poor print quality. How do I align cartridges (CX1200). Pixel shifting can be caused by a misaligned print cartridge. This usually occurs after a new cartridge is installed. Try the following: A. ...
The printed colors from the CX1200 do not match Pantone® colors or do not match the printed output of another printer (CX1200). Matching Pantone Colors While the CX1200 utilizes a Pantone calibrated printer it is not capable of reproducing all ...
Problem: The page size may be too close to legal or letter height (11” or 14”). Solution: Add another row to the design using PTPrint. Example Print Problem: Article ID: 56931
This type of paper jam indicates that the registration motor is failing. This is generally caused by adhesive building up disabling the gears that the registration motor controls. These gears are not easily accessible but they can be cleaned by ...
1. Replace the cutting knife. A dull or broken blade can cause rough cuts. 2. Replace the knife holder cap. The cap contains ball bearings that allow the blade to rotate as it moves around corners. If the knife fails to rotate after a turn the ...
Problem: PTPrint displays target mark in correct position but the printer is printing the target mark too close to the edge of the label stock. Solution: Completely reinstall PTPrint following these instructions. Before uninstalling the current ...
Important Note: Follow the instructions in section 4.1 of the FX1200 manual to create your cut line. To add perforations to that file follow these instructions which are specifically made for Illustrator. 1. Create individual line segments for ...
1. Remove all Cartridges. 2. Enter the Diagnostic Menu. Follow the steps below. 3. Select "MISC TESTS" from the menu. 4. Select "Belt Tracking" from the menu. 5. The test will take 10 - 20 minutes. Report the message that is displayed to tech ...
1. From PTPrint go to file - print. Select Color Label Press - click Setup. 2. Go to the Print Quality Tab. 3. Click on More Print Quality Options. 4. Next toggle "Enhance fine lines" on or off. On = Fixes jagged or fuzzy edges, lines, or text in ...
Follow these guidelines: Front Side or Back Side Inconsistent Cuts. When dealing with issues where you are cutting through only on the operator (front) side or towards the back of the cutter there are a few things to check. 1. Cut Pressure. Increase ...
1. Delete the "currentrun.hplg" file from this location “C:\ProgramData\PTI\PTFinish”. 2. Delete the "PTFinish.exe_Url_qpsrib4vofaqlnvd4wz04jcs4p0i0hlx" folder from this location "C:\Users\currentuser\AppData\Local\PTFinish". 3. Reopen ...
Paper Jam Error 250.15 MP Feeder Door (CX1200) A. This error indicates a paper jam at the MP Feeder Door. Please clean the following parts on the door with isopropyl alcohol and a lint-free cloth. (See picture below) Feed Roller (Replacements can ...
Colors are not consistent from one job to the next. How do I calibrate color? (CX1200) Solid color blocks are not consistently the same from one job to the next. It is especially noticeable on certain colors such as bright greens and oranges. It ...
Does the CX1200 or FX1200 have any special power requirements? The CX1200 and FX1200 can be plugged into standard 120 volt outlets on the same 15 amp circuit. Peak amperage is 11.56 amps if both are running together. If additional equipment will be ...