Recent Articles
Z Motor Stall (Freddie)
The Z motor stall error indicates that Freddie was unable to move the tongue up or down due to an obstruction or a low-power condition. 1. Check for any obstructions prohibiting up/down movement of the tongue. In some cases, this error is temporary ...
Apple Error: Support Ending for Intel-based Apps. This version will not open in a future version of macOS.
Apple is now warning about applications that use Rosetta 2. Rosetta 2 support for general Intel-based applications is planned to be officially removed with macOS 28, scheduled for release in fall 2027. While full support continues through macOS 27 ...
PL400 Upper Pouch Sensor is not starting when a pouch is inserted.
The upper pouch sensor is located under the right side pouch guide. See the picture below. As soon as the pouch is detected, the pouch rollers will start to turn. These rollers help move the pouch along as the label is applied. If nothing happens ...
Getting Started on a Mac with Eddie.
<br> 0:22 Installing Software 2:19 Config Utility (Ink Status) 2:48 Canva for Design 4:28 Option 1: Preview for Printing 5:38 Option 2: Eddie CookiePro for Printing 6:44 Custom Tray Options Article ID: 031126
Eddie Cookie Pro does not Print
Issue: When you click print, nothing happens, or you get a spinning wheel. Solution: Click on the Settings Gear Icon. Either click Restore Defaults or manually set the saturation to a value of 40% or higher. Explanation: If you lower the saturation ...