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Primera Technology, Inc.
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Recent Articles
Can I apply labels to a Ziplock or Polygrip bag? (PL400)
Thin zip lock or Polygrip bags can work in the PL400. The bag pictured below successfully triggered the sensors and applied the label shown. Here are some important tips. Feed the bag zipper side first (upside down). This provides some rigidity ...Sign up for LX Label Printer Training
If you have an LX500, LX600, LX910, LX3000 or LX4000 you can sign up for one on one free training with an expert at the link below. LX Series Printer: https://booknow.primera.com/#/3974885000000491085 If you have an LX610 sign up for training here: ...How do I upgrade to the new BarTender 11.4. Will it work with Primera Printers?
BarTender 11.4 will work with Primera printers such as Eddie or LX Series label printers, whether you have installed it over an existing older installation or as a brand new installation. This article discusses where to download BarTender and how to ...How do I add a Barcode to my Label (LX Series Printers)
Barcodes can be used for many different applications. The purpose of a barcode is to create a machine-readable symbol that can be easily scanned to display or convey numbers or letters. If you intend to use Barcodes to track products in a warehouse ...Image is not printing, not appearing in preview, and is blank on the artboard in PTCreate. (LX610)
Perform a factory reset of the software. Place a file named "DoScalReset.txt" like the one attached below on the Desktop. Then start the program and it should ask to reset settings to default. You may also hold down the "D" key while you start up the ...
Popular Articles
What is the difference between Post Script (PS) and PCL Printer Drivers?
What is the difference between Post Script (PS) and PCL Printer Drivers? Both Adobe's PS and HP's PCL drivers are page description languages. This means they are both languages that describe how to print a page. Each has its own positive and negative ...My Eddie ink is past the best by date or is expired. Can it be replaced?
Can Primera replace expired ink or ink beyond the best-by date? Unfortunately, Primera cannot replace Edible ink because it is beyond its best-by date or expired (6 months from the open date). However, Primera will replace any ink cartridge that is ...How to print cookies of any shape perfectly centered the first time using a custom tray. (Eddie)
Eddie has built-in automatic centering. But that works best when using the Carousel. If you are printing one cookie at a time in manual printing mode, centering is most reliable when you do not use the automatic centering sensor. Here is what you ...Which ink should I use in my LX500, LX610, LX600, LX910, LX3000 or LX4000 – Dye or Pigment?
There are two types of dye ink and one type of pigment available for each of the five LX label printers. Please refer to the chart below: To determine which type of ink is best for each situation Primera performed several print tests and water ...Poor Print Quality, Blurry Printing, Print Smearing, faded prints, or splotchy prints on my Cookie or Food Item. (Eddie)
1. Clean the Cartridge. Follow the procedures in this article to clean the cartridge. However, instead of using alcohol to clean the cartridge, use distilled or bottled water. Tip! Leave the printer powered on when it is not in use to maintain ...