Primera's Asia Pacific Distributor

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• Primera's European Distributor (DTM) Technical Support Contact Information

  DTM Print Technical Support Mainzer Strasse 131 65187 Wiesbaden Germany fon +49-(0)611-92777-0 fax +49-(0)611-92777-50 email: https://dtm-print.eu/en/form/support.html https://dtm-print.eu/en/ Article ID: 44880

• What is Primera's plan for the nationwide ban on Red Dye #3 effective January 2027? (Eddie)

  PRIMERA RED DYE #3 UPDATE As of March 2, 2026 Background On January 15, 2025, the U.S. Food and Drug Administration (FDA) formally revoked authorization for the use of FD&C Red No. 3 in food and ingested drugs. Manufacturers of food products ...

• Can I install CD / DVD / Blu-ray drive(s) in my Disc Publisher?

  Primera will install drives for the flat rate repair fee associated with your product. If your unit was not originally a BLU unit Primera DOES NOT offer upgrades of any kind to Blu-ray drives. If you are out of warranty and decide to install drives ...

• How do I completely remove a Primera Print Driver? (Windows 7/8/10/11)

  New! Use the Primera Driver Removal Tool Download it here 1. Install the software. 2. Launch the software called "Driver Remover". You can search for it or find the icon on your desktop. You will be presented with a "Do you want to allow this app to ...

• How do I print to a Primera printer using Swift Publisher on a Mac. (LX500, LX600, LX900, LX910, LX2000, or LX3000)

  Swift Publisher is an inexpensive software that can be used to design/layout and print your labels if you are using a Primera label printer attached to a Mac.  Attached below is a tutorial on how to setup a label using Swift Publisher by Belight. ...