Pouches/bags do not feed all the way through. Pouches/bags stop feeding during application (PL400)

1. Flexible/Pliable/Floppy  Bag/Pouch.

The pouch sensor below the pouch feed rollers requires constant pressure to engage the pouch feeding motor.  If you have a bag that is pliable or floppy, such as a clear zip-lock bag, it may not have enough weight to depress the sensor flag during the entire application process.  There is a setting to run the motor for a specific length of time after the sensor flag is initially depressed.   See this article for more information and an example picture of this type of bag.  

To access this setting, press and hold the MODE button until “PL” is displayed.   To see how the option is currently set, press the + button.  Press the + or the – button to toggle the setting up or down. By default, the system is set to zero, which uses the pouch sensor to determine when the pouch feed motor stops. You can set this setting from 1-40.  This represents the number of inches the motor will run after label application. Try setting this to 2 inches longer than your pouch bag length.  So if your bag is 8" long, set this setting to 10.  This will run the pouch feed rollers continuously after label application has started, regardless of whether the pouch sensor is still engaged.  Note: These settings require firmware version 1.12.  If you have this version, you will see -12 or +12 (or higher) displayed briefly at startup.

2. Pouch Sensor Flag is shorting - Add Washers to prevent.  If the pouches stop feeding during application but are standard stiff pouches, it could be due to extra-long leads on the pouch sensor circuit board. Add washers behind the board to prevent this scenario.  PL400 manufactured prior to April 1st, 2026, may have this problem.  See the video below for instructions.  Request 2x SKU 140040 from tech support. 

Check the photo below for an example of a PL400 with the washer already installed.

Article ID: 012226

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