Unable to feed paper / media / stock on initial load. Printer will not grab the paper (LX610).

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• How do I correctly load the label stock to avoid feeding and printed image alignment offset problems? (LX Series)

  Incorrect loading of the label stock is the number one reason for horizontally or vertically offset images and a variety of other feeding problems. Below is a top view of the printer with the cover open. There are several main areas to watch for when ...

• Paper Out Error is displayed in PrintHub (LX610).

  Normally, the paper out error indicates that you are at the end of a roll of label stock.  You will need to load another roll of media in the printer. If the media is loaded, and the error appears when you send at print, or the error appears at ...

• “TOF Error” is displayed in the status monitor. Label stock will not load automatically or printer does not detect the label stock. (LX2000).

  The LX2000 is not properly sensing the gaps between the labels on your label roll. (TOF = Top of Form) Check the following settings:  Try pressing the "Resume/Feed" button on the front of the printer. If the error continues, press the “Cancel” button ...

• The smart Chip in my Primera LX610 media is defective. When inserted the media is not recognized as Digital Die-cut Media. The media feeds forward and back 12". When the print is sent, Gap Sensing Error is displayed or Non Digital Die-Cut Error message is displayed

  When you insert digital die-cut media you should see an icon in the upper left corner of print-hub indicating you have Digital Die-Cut Media and a corresponding percentage remaining. If you do not see the icon make sure your media is digital die-cut ...

• My LX610 or LX600 is skipping, slipping, printing over on the same spot or printing out of alignment left to right. Feed Stall. (LX610-LX600)

  There are several reasons for skipping labels or a feed stall error on the LX-Series printers. A full article explaining all of the possibilities can be found here. See below for the LX600/LX610 specific reasons. Blue Guide Diameter is too large. ...