Labels are printing horizontally offset (left to right) on an LX Series printer. The image alignment is printing too far to the left or right. There is white space on the right or left side of my label.

If your labels are printing consistently offset in one direction or if the offset gradually changes from one label to the next this article applies to you.  For sudden changes in the horizontal offset, follow this article.

1. Label Loaded incorrectly. The number one cause of this issue is incorrectly loaded label stock.  See this article for label stock loading tips.

2. Left Margin Offset. White space on either the right or left side means you need to adjust the horizontal offset in Print Hub (PC) or the Config Utility (Mac).

PC

Mac

3. Page Size does not match Label Size. If you are using BarTender follow this label setup guide.  Often, the page size is not large enough for the label.  If this is the case you may see white space on the right (printer's left) side of the label and no image overlap on the opposite side.  This indicates that the page size needs to be increased.  Increase the page size through the printer preferences enough to cover the label.

4. Edge Scan (PC Only).  Every few labels, the printer will scan your media's edge to find the correct left margin starting position.  You can increase this scan frequency or turn it off completely if it is not detecting the edge accurately.  This can happen on circular labels more easily.  Go to Print Hub on PC only to adjust this setting.  Find the Print Alignment Tab.  Click More Settings. 

 

5.  Overbleed.  To fix small inconsistencies in the left margin white space from label to label, often it is beneficial to overbleed the label.  Essentially, you print slightly larger than the actual label to compensate for small changes in the margin.  Follow this article: How do I over bleed the printed image so I can ensure the image covers the entire label? (LX Series Printers)

Related Articles:

Labels are printing vertically offset. The printer starts printing in the middle of a label. It is skipping labels between prints.

How do I over bleed the printed image so I can ensure the image covers the entire label? (LX Series Printers)

Article ID: 44867

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