PTBurn/SDK - Images Do Not print to the Outer Edge of Discs. Fix this problem by replacing the SureThing merge template file. Follow these instructions. 1. Download this file: BitmapPTBurn.std 2. On the client computer, place the file in C:\Program ...
The reasons for rejected discs are listed below: 1. Defective - Low Quality Media. Try New Media. Recommended media can be found at our web store www.primerastore.com 2. Check for Clear Disc. See this article. 3. Software conflict. Software such as ...
PTBurn/SDK Server only works correctly if I am logged in as administrator. What specific rights are required to run as a user? Restricted Users can be given specific rights to run the Bravo. Follow these steps: 1. All installations first need to be ...
How do I change the standard print template for PTBurn? On the server browse to C:\Program Files\Common Files\PTBurn\PTBurnSample.std. Open this file in SureThing. Edit the file accordingly. If you wish to preserve the ability to insert text from ...
An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client. This error occurs when there is a version mismatch between server and client. For example, if you updated a client to the latest ...
Job Error 6: There is no burn file defined for this job. (PTBurn SDK 3.x) This error can mean there is no burn file in the JRQ. However, if a burn file is specified it can also mean that the service does not have access to it. Make sure the system ...
Receive low ink message from PTBurn Server (SDK or Network Software) even when the cartridges are full. (BravoPro-XRP Only) This will happen when the printer driver on the server computer has been updated to the latest version but the PTBurn ...
If you change to a new computer or receive your Publisher/Robot back from repair with new drives, it may be necessary to reassign top and bottom drives. Follow the steps below to reassign the drives. 1. Stop the PTBurn Service. Search for ...