Images do not print to the outer edge even with the outer margin driver setting set to zero. Outer margin settings are not saved. (PTBurn or SDK)

Images do not print to the outer edge even with the outer margin driver setting set to zero. Outer margin settings are not saved. (PTBurn or SDK)

PTBurn/SDK - Images Do Not print to the Outer Edge of Discs.

Fix this problem by replacing the SureThing merge template file. Follow these instructions.

1. Download this file:

BitmapPTBurn.std

2. On the client computer, place the file in C:\Program Files\Common Files\PTBurn and overwrite the current file.

3. On the server computer click on Start - Control Panel - Printers and Faxes - right click on the Disc Publisher II icon and select Printing Preferences. Make sure your Paper Size is set to 120mm and the Non-Printable Outer Margin is set to 0. This may need to be increased depending on the brand of the disc.

4. Re-open your client application and resend the print file.

Article ID: 44719