How do I find the firmware version of my Primera product? (Mac or PC)
PC Current Products
Open Print Hub - Printer Settings Tab - Firmware Version.
Mac Current Products
Open the Config Utility. (It opens automatically after printing.) Click the gear icon/fourth tab.
PC - Bravo Disc Publisher and Legacy Products
1. Go to the Start Menu - Choose Printers and Faxes.
2. Right Click on the Printer Driver - Choose Printing Preferences.
3. Click on Clean/Change Cartridges & Check Ink... as shown below - Choose Properties.
4. Click Details.
5. Look for the Firmware Version.
Mac Bravo Disc Publishers and Legacy Products
1. Open the Printer Setup Utility or Print Center (Go to Macintosh HD - Choose Applications - Choose Utilities - Printer Setup Utility).
2. Select the name of the product you want to check. Click Utility.
3. Click the About button.
4. Look for the Firmware Version.
Article ID: 44964
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