Cookie Out Error (Eddie Edible Ink Printer)
Cookie out error can mean two different things depending on whether there is a cookie on your tray/tongue.
1. Cookie Out Error with Cookie/Object on the tongue/tray. This means the cookie/object is too tall/high. Eddie stops the print job at this point to avoid hitting the cookie with the print carrier. Cookies, Macarons, Marshmallows etc., that are over 1" may be too tall to print on. Remember to add the height of the custom tray into your calculation. 1 inch cookie + .25 inch tray height = 1.25" (too tall).
2. Cookie Out Error with no cookie or only a custom tray on the tongue/tray. If Eddie does not detect a cookie on the tongue, you will get this error. Or if you have custom trays such as a Sassy tray, Milton tray, Brown Bag Tray, or Sprinkle Tray on the tongue, it may be too short to detect as a cookie. If you want to print on the tray only, you'll have to prop up the tray or double up the tray for it to be detected.
3. Clean Sensor. If there is a cookie on the tray and it is NOT too tall, the sensor may need to be cleaned. See this
Article.
Article 041922
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