Also, ensure the hole for the IR light sensor on the left side is not blocked. (See image below). Don't clean it unless you see frosting/crumbs/icing blocking the hole. If you need to clean it, insert a toothpick just far enough to remove the blockage (too far and you could damage or transfer frosting to the IR filter lens). Use isopropyl alcohol or a damp cloth to clean the outside of the sensor assembly.
If you receive this error after powering up Eddie, follow the steps below. If you receive this error in the middle of printing, it probably means that Eddie needed to restart for some reason, and since it was in the middle of printing when it ...
If you receive this error it means that the cookie is short enough to fit inside the Eddie print area but too tall for the cookie height sensor to see over. Eddie can't get a good reading on the top of the cookie so the proper print head height can ...
The primary purpose of the Top of Cookie Lift Offset is to make your images crisper. It is not necessarily used to prevent your print head from hitting the cookie. Dirt, debris, or ink overspray may be on your encoder strip, cookie sensor, or both. ...
Below is an explanation of the Clean and Align buttons in PrintHub and Config Utility (Mac). Align Button Cartridge alignment fixes quality issues caused by bidirectional misalignment. The alignment print available on all of our printers prints a ...
A. Try this First Your cookie MUST be touching two triangle spacers. When using the carousel, Eddie will center print images on your cookies automatically but only if your cookie is touching two triangle spacers. (round spacer on earlier models). ...