Printed image is drifting / moving in one direction from one print to the next (Eddie)
1. This issue is typically caused by ink overspray accumulating on the encoder strip. Use the instructions linked below to clean the encoder strip.
Article ID: 092925B
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What size/type cookies can I print to with my Eddie?
The cookie size and shape you can print depends on whether or not you are using the carousel and other settings. You have more flexibility in Manual Mode/Single Cookie mode. There are several modes available. See the specifications for each below. 1. ...
How to print cookies of any shape perfectly centered the first time using a custom tray. (Eddie)
Eddie has built-in automatic centering. But that works best when using the Carousel. If you are printing one cookie at a time in manual printing mode, centering is most reliable when you do not use the automatic centering sensor. Here is what you ...
The cookie does not print centered. (Eddie).
A. Try this First Your cookie MUST be touching two triangle spacers. When using the carousel, Eddie will center print images on your cookies automatically but only if your cookie is touching two triangle spacers. (round spacer on earlier models). ...
Smaller diameter, thin or lighter cookies do not print, the image is overlapping itself, the image is not centered, or Cookie out error. (Eddie).
The reason for this is not always related to the size but instead, it has more to do with the weight. These cookies are lighter which can allow the cookie to move slightly as it is being scanned for size. If the cookie is too small or moves during ...
Poor Print Quality, Blurry Printing, Print Smearing, faded prints, or splotchy prints on my Cookie or Food Item. (Eddie)
1. Clean the Cartridge. Follow the procedures in this article to clean the cartridge. However, instead of using alcohol to clean the cartridge, use distilled or bottled water. Tip! Leave the printer powered on when it is not in use to maintain ...