DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

 

DVD/CD drive tray does not open after first disc is picked. First disc is dropped in center tray or chute. (PTPublisher)

This will happen if the user is logged in as a Power User or user in Windows XP.

Update to the latest version of PTPublisher to fix this issue. See this article for details.

Article ID: 45068