What Processors do Primera Windows Printer Drivers support? Does Primera Software work with Snapdragon (ARM) processors?
Primera Printer Drivers work with Intel (x86/x64) or AMD (Ryzen) processors on Windows 8, 10 and 11.
How to find what processor you have:
1. Press Windows key + I to open Settings, or right-click the Start button and select System.
2. In the System window, click About.
Does Primera Software work with Snapdragon (ARM) processors?
Primera printer drivers will not work on any computer that has an ARM / Snapdragon processor architecture. Drivers must be installed on a Windows computer with Intel-based x86/x64 processors or Ryzen processors (AMD64). Other chip manufacturers that follow this same architecture would also work.
We may support ARM processors in the future. Check this article for any updates.
Updated 12-18-25
Article ID: 041725
Related Articles
Error: The printer couldn't print <Document Name>. Unable to connect to Printer. Printer in Error State. Generic Microsoft Windows Error Printing on Edible Ink Printer. (Eddie) (PC Only).
1. Connect the USB, connect power, and switch the printer on. 2. Print Hub. "The printer couldn't print <Document Name>" This generic Microsoft Windows error may occur after a Windows Update. A more specific error may be displayed in the Primera ...How To Enable .NET Framework 2.0 - 3.5 on Windows 7/8/10
How To Enable .NET Framework 2.0 and 3.5 in Windows 8.1 This may be required to run some older Primera software. 1. From the Windows 8 desktop, open the power user menu and select Control Panel. 2. From the Control Panel, click Programs and ...How do I update my firmware, printer driver or software? (LX Series, Eddie and IP60)
For PC: 1. Open PrintHub 2. Click on Settings 3. Select the Update Tab 4. Click the "Check for Updates" button. Latest Version. If you click Check for Updates and receive the message "No updates Found," you are already on the latest version of the ...Will my printer work with Windows 2003 Server?
Will my printer work with Windows 2003 Server? While none of our drivers are specifically created for or tested on Windows 2003 all Windows XP/2000 drivers can work with some modification. The following printer drivers should work without any ...Can I use PTLink to print wirelessly to the IP60 from a Windows PC?
While PTLink was designed for printing via AirPrint from a iPad or iPhone it is possible to print using AirPrint from a PC. Follow these instructions: 1. Connect and install the IP60 first via USB using standard installer. 2. Open Devices and ...