After updating to firmware version 1.43, It is possible that Eddie will no longer recognize the custom tray as a cookie so you can print test images and calibrations directly to the tray. This is true, especially for Sassy Tray, and Brownbag trays which are very thin.
Instead of sending a firmware update or downgrade command, you should send the calibration command attached below - FRM430F03.
Article ID: 062123b