Wiper Error or Interface Error (LX910, LX3000, LX4000, LX600, LX610, Eddie)
This error indicates that the motor that controls the wiper movement is stalling. This may be due to an obstruction in the path of the wiper.
1. Ensure the cartridge cap is functioning properly. Please view this video for instructions. https://youtu.be/m_7H-ifaPmY
2. The wiper for these products is hidden in normal circumstances so you must follow this procedure to expose it. Make sure the white gears and black gear track have no dust or debris lodged in the teeth.
Note: For Eddie you can open the top lid, press and hold the Pause button for 3 seconds. The cartridge cap will be retracted, and the wiper will be exposed. The wiper will stay in this position for 10 minutes or until you press the Pause button again. To see a picture of the wiper, within Print Hub click on Printer Settings – Advanced Settings – Wiper Maintenance.
Article ID: 052622
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