What rights or permissions are required for Primera Printers? Can I print from a user (non-admin) account?
To print from a user (non-admin) account, grant the rights below.
Note: This generally applies to discontinued Primera printers or Bravo 4200 Series and Bravo SE-3. Currently shipping printers use an upgraded installer that sets proper rights at the time of installation. 1. Printer Rights. After installing the Printer driver, the administrator must open the Printers Folder, right-click on Primera Printer and click Properties.
Click on the Security* tab. Now click on 'Everyone' in Group or user names. Check the allow box for both 'Manage Printers' and for 'Manage Documents'. Click OK. (If possible, you should also grant these same rights to the specific user who will be logged in and also "Creator Owner")
If the everyone user is not available you can add the user by clicking Add... Type "Everyone" in the box and click Check Names. Click OK.
2. PTI Folder Rights. Give users Full Control to C:\Documents and Settings\All Users\Application Data\PTI and subfolders (XP) -OR- C:\Program Data\PTI and subfolders (Vista/7/8/10).
Right click on the PTI folder in Windows Explorer. Choose Properties.
Click on the Security Tab. Click Edit... and select "Everyone". Check the allow box next to Full Control. If "Everyone" does not exist you can add it using the same procedure from step 1 above.
Note: Application Data and Program Data are hidden folders. To access hidden files and folders on XP/2000, go to Tools – Folder Options – View tab. Click on 'Show hidden files and folders'. Click on Apply and OK. On Vista/7/8/10, go to Organize – Folder and Search Options – View tab. Click on 'Show hidden files, folders, drives'. Click on Apply and OK.
3. User Account Control (UAC). You may also have to disable UAC (User Account Control) on Windows Vista and Windows 7/8. Please see this article for instructions.
Note: If you do not see a "Security" tab on printer properties page, you will need to disable "Simple File Sharing" in Folder Options, View tab. To do so: Open Windows Explorer - Select Tools - Select Folder options - Select View - Go to the bottom of the list, deselect "Use Simple File Sharing (Recommended)" check box.
Article ID: 44676
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