Values out of Range Error (Eddie).
If you receive this error, please contact tech support via phone or chat to setup factory service for your printer.
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How to print Red with Eddie Edible Ink Printer.
Update 09-21-22. A new cartridge with new magenta that prints a better red is now available. SKU 053507. To order select New Magenta from the menu on this page. If you have the original 053498 Cartridge you can still use these instructions to get a ...
Error Message: Remove Cookie/Cookie was left in the printer after power up. However, there is no cookie present on the platform. (Eddie)
If you receive this error after powering up Eddie, follow the steps below. If you receive this error in the middle of printing, it probably means that Eddie needed to restart for some reason, and since it was in the middle of printing when it ...
Can I print wirelessly to my Primera Printer? (LX3000, LX4000 and Eddie)
The Eddie, LX3000, LX4000 or Catalyst can be used out of the box with a USB connection or Ethernet connection. You can purchase a BrosTrend Wifi Range Extender with an Ethernet port to connect the printer to a wireless network. You can then print to ...
My Eddie ink is past the best by date or is expired. Can it be replaced?
Can Primera replace expired ink or ink beyond the best-by date? Unfortunately, Primera cannot replace Edible ink because it is beyond its best-by date or expired (6 months from the open date). However, Primera will replace any ink cartridge that is ...
Smaller diameter, thin or lighter cookies do not print, the image is overlapping itself, the image is not centered, or Cookie out error. (Eddie).
The reason for this is not always related to the size but instead, it has more to do with the weight. These cookies are lighter which can allow the cookie to move slightly as it is being scanned for size. If the cookie is too small or moves during ...