If the Primera software program does not start or crashes immediately after starting, delete the following folders if they exist: At this location: C:\Users\<current user>\AppData\Local App Data is a hidden folder that will need be shown using this ...
SureThing crashes on start up. 1. Turn off DEP (Data Execution Prevention) for this application. (Windows 7 or Server 2008 only) Click on the Start button and right-click on "Computer". Choose, "Properties". Click on the "Advanced system settings" ...
Discribe locks up / crashes when opening. A. Printer Driver This can be caused by a corrupted Bravo / Bravo II / BravoPro printer driver. Try opening Discribe with the USB cable to the Bravo disconnected. If Discribe opens normally, you will need to ...
Error "Unable to initialize Job Manager, application will close" appears when opening PTPublisher. This error will appear if user is logged in as a Restricted User in Windows XP. Update to the latest version of PTPublisher to fix this issue. See ...
No Robot Found (Error message received after opening PTPublisher for PC) This error indicates that the computer is not communicating with: A. the recorder (burning) drive(s) in the robot and/or B. the printer in the robot. To determine which is ...