The top or leading edge of a printed image or label is printing too light or with insufficient ink density.

Check the Maintenance (Capping) Station for ink build-up / Clean or Replace Wipers. The capping station is where the cartridges dock when not printing. The rubber cap just naturally builds up ink over time. There can also be ink residue on the wiper. Wipe off the capping station components occasionally with a damp cloth. The components that need cleaning include the cap itself as well as the two clear plastic wipers just to the right of the cap. See the images below.

Wiper Replacement.

The color wiper may actually need replacement after several thousand prints if you notice light printing on the first few passes or leading edge of the label or disc. Request a new wiper from tech support.

How will I know a wiper is worn?

The wiper has blades at the top that can get rounded over time. This rounding can be very subtle when viewing only the worn wiper but when comparing a worn wiper to a new wiper the difference is noticeable. See the diagram below:

1. LX500/LX500c - SE-3 - 4200 Series

To access the wiper, press the button to change the cartridge.  While the cartridge is in change position power off the unit.  Clean or replace the wiper.  Purchase a new wiper here.

 

2. Bravo Disc Duplicators, LX400, LX810 - Replacement/Cleaning Instructions

Clean the tops of the wipers regularly to prevent ink build-up.  If the wiper is worn, to replace it simply use a screwdriver to bend the wiper so the hole in the wiper clears the plastic tab on the maintenance station. Pull the wiper from the maintenance station. Replace it by pressing the wiper down until the plastic tab fits into the hole on the wiper.

3. LX910, LX3000, Eddie, IP60, LX600, and LX610 - Wiper Cleaning procedure.   The wiper for these products is hidden in normal circumstances so you must follow this procedure to expose it. We do not sell replacements but it can be cleaned.

Note: For Eddie you can open the top lid, press and hold the Pause button for 3 seconds.  The cartridge cap will be retracted, and the wiper will be exposed. The wiper will stay in this position for 10 minutes or until you press the Pause button again.    To see a picture of the wiper, within Print Hub click on Printer Settings – Advanced Settings – Wiper Maintenance.

4. LX900/4100 Series Duplicator.   The wiper for these products is hidden in normal circumstances so you must follow this procedure to expose it. We do not sell replacements but it can be cleaned.  To expose the wiper, watch for the movement during the start-up procedure.  When the wiper has moved from the dock position, remove power from the printer.

Article ID: 45018

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