SureThing crashes on start up.

SureThing crashes on start up.

1. Turn off DEP (Data Execution Prevention) for this application. (Windows 7 or Server 2008 only)

Click on the Start button and right-click on "Computer".
Choose, "Properties".
Click on the "Advanced system settings" link.
Select the 'Advanced' tab and click the "Settings" button in the 'Performance' section.
Select the 'Data Execution Prevention' tab. Check to be sure the first option is chosen here. (Turn on DEP for essential Windows programs and services only.)

2. SureThing scans all installed printer drivers and may crash if it encounters a corrupted driver. First remove all drivers that are not needed. Next attempt to print to all printers. If any printers fails to print, reinstall the driver.

3. SureThing attempts to display the last open STD file. If that file is missing or corrupted, SureThing could crash. Please attempt to open SureThing by double clicking on an existing STD file instead of opening via all programs or other links. This will reset the recently used list and fix the problem.

4. Uninstall via Add/Remove Programs. Update to the latest SureThing version.

Article ID: 44641

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SureThing crashes on start up.

SureThing crashes on start up.

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The Primera software program does not start or crashes immediately after starting (Any product or software).

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Adding a Surething print file to a job using PrimoDVD causes the program to crash -or- PTPublisher crashes as soon as the Bravo is about to print the label on the disc.

The SureThing Button in Primo does not launch SureThing. Instead, nothing happens or I receive a Run-time error 76 or 53.

Primo DVD locks up, hangs or crashes on the initializing screen and does not open completely.