1. Obstruction. This error can indicate an obstruction in the print head path. Please clear the path of any object to clear the jam.
2. Cartridge Cap Stuck. If the cartridge cap is not functioning properly it can cause this error. Please watch this video to ensure it is functioning properly. https://youtu.be/m_7H-ifaPmY
3. Encoder strip out of place. Sometimes an obstruction can knock the encoder strip out of place. Please follow the steps in this video to reinsert the encoder strip.
This error means that the print head is stuck over the maintenance cap used to seal the cartridge nozzles on the right side of the printer or anywhere along the carrier path. Try these possible solutions: Remove power from the printer. Disconnect ...
You may need to replace your print head. The nozzles can wear out over time. Tip! Leave the printer powered on when it is not in use to maintain cartridge readiness! 1. Clean / Test Print. Print the Clean/Test Print described in this article. Send us ...
The reason for this is not always related to the size but instead, it has more to do with the weight. These cookies are lighter which can allow the cookie to move slightly as it is being scanned for size. If the cookie is too small or moves during ...
Occasionally you may need to remove the printhead to clean the nozzles. Use the instructions in the video below. You may open and close the lid up to 8 times before the print head will lose its prime and need to be replaced. Each time you open the ...
1. Clean the Cartridge. Follow the procedures in this article to clean the cartridge. However, instead of using alcohol to clean the cartridge, use distilled or bottled water. Tip! Leave the printer powered on when it is not in use to maintain ...