LX 2000/ LX 1000 - Error Message: failed printhead, printfailure impropershutdown
LX2000 - Error Message: failed printhead, print failure improper shutdown
Solution 1: Perform a print head alignment described below. This will clear and resolve the mentioned error message and allow you to print.
Solution 2: Install a new print head.
Alignment Instructions:
You should see a flashing print head icon on the printer control panel. See below.
See instructions below:
1. Open the PtStatus LX1000-2000 click on the 2nd tab on the left – click on "Align Printhead" follow the screen instructions step by step.
2. Once the alignment process is finished, close PTstatus LX1000-2000 software, switch the LX2000 off (wait 1 minute) and then switch it back on. Reopen the PTstatus LX1000-2000 software. The error message should be gone. You will now be able to print.
Article ID: 103119
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