Lines appear in the saved file of a scanned document (Trio).

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• Scanned documents are feeding crooked (Primera Trio).

  Scanned documents are feeding crooked (Primera Trio). Make sure you are feeding the documents into the scanner so the right edge is just touching the right side of the scanner slot.  Smaller documents and receipts are more susceptible to crooked ...

• What are the designer file specifications for the LX610.

  PTCreate Pro allows users to import vector files created in a design program such as Illustrator which contains both the cut line and the print file.  

• There are vertical lines in printed label running in the direction of the feed (LX610).

  This typically happens most often when printing at 100% saturation.  The label is not quite dry after it has printed but the printer must back up the printed label so that it can perform the digital die cut.  This causes the not quite dry ink to ...

• What is the best image file format to use in PTPrint when importing graphics? (CX1200/CX1000)

  While other formats will work, for the best quality prints, files should be imported in the following format: 1. EPS format (Encapsulated Post Script). Saving to EPS format is possible with such programs as Adobe Illustrator and Corel Draw by using ...

• How do I setup perforated cut lines for my FX1200?

  Important Note:  Follow the instructions in section 4.1 of the FX1200 manual to create your cut line.  To add perforations to that file follow these instructions which are specifically made for Illustrator. 1.  Create individual line segments for ...