How to get a Milton Tray for Eddie

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• Error Message: Trouble Finding Cookie / Remove Cookie. However, there is no cookie present on the platform. (Eddie)

  If you receive this error after powering up Eddie, follow the steps below. If you receive this error in the middle of printing, it probably means that Eddie needed to restart for some reason and since it was in the middle of printing when it ...

• How do I use my DTM Manual Feed Trays with the Eddie?

  If you purchased manual plastic feed tray templates for your Eddie from DTM Print in Germany please visit the link below.  You will need to download BarTender or NiceLabel Templates to use them.  Also, watch the video for instructions.  ...

• The cookie does not print centered. (Eddie).

  Your cookie MUST be touching two triangle spacers.   When using the carousel, Eddie will center print images on your cookies automatically but only if your cookie is touching two triangle spacers.   (round spacer on earlier models). Install the outer ...

• What size/type cookies can I print to with my Eddie?

  The cookie size and shape you can print depends on whether or not you are using the carousel and other settings. You have more flexibility in Manual Mode/Single Cookie mode. There are several modes available. See the specifications for each below. 1. ...

• How to print Red with Eddie Edible Ink Printer.

  Update 09-21-22.  A new cartridge with new magenta that prints a better red is now available.  SKU 053507.  To order select New Magenta from the menu on this page. If you have the original 053498 Cartridge you can still use these instructions to get ...