How do I restore Factory Defaults? (Eddie or LX Series Label Printer)
On a PC:
- Open PrintHub. - Go to Printer Settings.
- Click on Advanced Settings.
- Click on Restore Factory Defaults.
- The printer will reset.
On a Mac:
- Open Config Utility. (It opens automatically after printing) Click on the Third Tab.
- Click Restore Factory Defaults.
- The printer will reset.
Article ID: 111921
Related Articles
How do I create a label template in Bartender? (LX Series Printer)
When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard. Use the following instructions as a guide through the wizard setup process. 1. Choose "Start a new BarTender document..." 2. ...There is a label stuck or jammed in the feed area of my LX Series label printer. How can I remove it and prevent it from happening again?
A. Removal: Usually, it is necessary to disassemble part of the printer to remove the stuck label. This means the unit will need to come to Primera for factory service. However, there are ways to remove these labels without taking apart the ...Error Message: Remove Cookie/Cookie was left in the printer after power up. However, there is no cookie present on the platform. (Eddie)
If you receive this error after powering up Eddie, follow the steps below. If you receive this error in the middle of printing, it probably means that Eddie needed to restart for some reason, and since it was in the middle of printing when it ...How do I correctly load the label stock to avoid feeding and printed image alignment offset problems? (LX Series)
Incorrect loading of the label stock is the number one reason for horizontally or vertically offset images and a variety of other feeding problems. Below is a top view of the printer with the cover open. There are several main areas to watch for when ...Filter Failed message appears in print queue. Eddie or LX Series Printer is not printing. Ventura, Catalina, Big Sur, Monterey and Sonoma require new drivers (Mac).
Try these steps in order. 1. Install the latest version. Occasionally, the driver will be corrupted after an OS update. Download the latest version from the products download page. You can find the latest software for your product at the location ...