How do I clean the copper contacts on my Primera cartridge to fix recognition problems? (All Products)

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• Missing Cartridge, Invalid Cartridge, Incompatible Cartridge, Incorrect Cartridge, Cartridge not installed correctly, or Cartridge Data Error (LX600, LX610, LX910, Eddie, LX3000 or IP60)

  If the cartridge is installed, but this error appears, it may be caused by insufficient contact between the cartridge and the carrier. Try the following: A. Verify the correct Part Number Cartridge for your printer is installed. 53491/53496 = ...

• How do I manually clean a Primera cartridge to fix quality problems? (All Products)

  Watch this video demonstration. ​ https://youtu.be/YNjYPgF_RrA Article ID: 090921

• Poor Quality Printing, Banding, Streaks, Missing Colors. My cartridge is defective. What can I do? (LX810, LX910, LX400, LX500, LX600, LX610, IP60, Bravo series, Eddie)

  If the cartridge has not been used for some time, the inkjet nozzles may dry out. 1. Clean / Test Print Print the Clean/Test Print described in this article. Send us a picture of the clean/test print! 2. Clean the Cartridge Manually Remove the ...

• What is the purpose of the Clean and Align buttons in PrintHub? (LX500, LX600, LX610, LX910, LX3000, IP60, Eddie)

  Below is an explanation of the Clean and Align buttons in PrintHub and Config Utility (Mac). Align Button Cartridge alignment fixes quality issues caused by bidirectional misalignment. The alignment print available on all of our printers prints a ...

• Discs are printing with poor quality or missing colors. (4100 Series)

  Try the following solutions: 1. Change the Cartridge. Check your cartridge levels. If the lowest percentage color corresponds to a missing color in your print, replace that cartridge. Even if the software reports that the cartridge has 30% ink ...