Occasionally, SureThing registry settings that allow PTPublisher to communicate with SureThing may become corrupted. This is especially likely if multiple versions of SureThing have been installed. Use these instructions to uninstall and reinstall ...
How do I Troubleshoot this unit? What Diagnostic Questions should be asked? 1. Serial Number. Get the Serial Number. Age and type of unit will drive how you troubleshoot. 2. Lights. Are the lights on the unit flashing in any specific sequence? ...
Primera will install drives for the flat rate repair fee associated with your product. If your unit was not originally a BLU unit Primera DOES NOT offer upgrades of any kind to Blu-ray drives. If you are out of warranty and decide to install drives ...
Business Card Templates do not appear as available Templates in SureThing 5.x. This can occur if the templates are corrupted or if SureThing is installed from an install disc other than the disc for the Disc Publisher II or Pro. Follow these steps ...
SureThing locks up during installation. This usually occurs during installation of the Accent font. Another program is locking out access to this already installed file, so SureThing is unable to overwrite the file which causes the lock up. To fix ...