Error - There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel package vendor.

Error - There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel package vendor.

There may be a problem installing the burn engine when another program is actively using the same files.

1. Attempt to remove all burn engine files.

2. Close all burning programs (especially Roxio).

3. Close all burning services that may monitor the drives for blank discs.

4. Reboot in safe mode. Attempt to install again.

If all else fails, install on a new computer and copy both the PTI folder and the (PTPublisher) program folder from one computer to another.

Article ID: 44556

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Error - There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel package vendor.

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Manual Driver Installation Instructions: Errors: Installer stops on Verifying Driver stage - or - Device driver software was not successfully installed Error -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer)

Discs are rejected with burn or recording engine errors. I receive software error 101 or burned discs are rejected down the center chute (PTPublisher).

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