Can I purchase parts to repair my AP360 or AP362 myself?

Can I purchase parts to repair my AP360 or AP362 myself?

Yes.  While we do recommend professional service, many items can be purchased and replaced by customers.  

Common parts for simple repairs are listed below:
  1. Label Sensor Board: https://www.primera.com/sensor-board-for-ap360-362.html 
  2. Label Sensor Flag: https://www.primera.com/sensor-flag.html 
  3. Label Sensor Flag Spring: https://www.primera.com/sensor-flag-spring.html
  4. Roll Drag Arm: https://www.primera.com/roll-drag-arm.html
  5. Container Pressure Arm: https://www.primera.com/assy-ap360-bottle-pinch-lever-no-crossbar.html
  6. Foot Switch: https://www.primera.com/assy-foot-switch.html
  7. Roll Guide: https://www.primera.com/replacement-parts/guide-roll.html
  8. Roll Guide Magnetic Tape: https://www.primera.com/roll-guide-magnetic-tape-puchase-w-667315.html
  9. AP362 Main Control Panel Board: https://www.primera.com/ap362-upper-control-panel-board.html
  10. AP360 Main Control Panel Board: https://www.primera.com/ap360-upper-board.html
  11. Thumb Screw for Container Guides: https://www.primera.com/thumb-screw.html
  12. Power Connection Board: https://www.primera.com/power-board-lower.html
  13. Power Supply and Cord: https://www.primera.com/150412-12v-power-supply-and-cord.html
  14. Liner Drive Pulley/Gear* https://www.primera.com/pulley-3mm-htd-32-g-9mm-blt-sf-25-br-molded.html 
  15. Container Drive Pulley/Gear* https://www.primera.com/pulley-08-p-42-g-25-blt-df-25-br-molded.html 
*Note: Pulleys are press fit to the shaft.  Pound them in place with a rubber mallet. Break the old pulley with a channel lock wrench to remove it. You may also be able to hold it in place with some super glue.  Gluing it to the shaft can work just as well or better than press fitting.  Clean both surfaces with isopropyl alcohol before gluing them together.  
Note: Remove the side cover to access the Mainboard, power board and to connect the footswitch or label sensor.  The cover is attached by 4 T-10 torx screws accessible from the inside of the application area (2 in front and 2 in back).


Almost all parts except the control panel board are interchangeable between the AP360 and AP362.

Article ID: 111422