An error occurred while trying to deactivate (PTCreate - LX610)

If you are trying to deactivate the code on one computer to move it to another computer, you may receive this error if the initial code registration fails due to internet connection issues or if you manually activated it.  The software will still allow you to use the code in these cases but deactivation will not work because the code is already deactivated and ready to use.  To fix try to register the code on your new computer!

Article ID: 112023

• Related Articles

• An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client.

  An error occurred trying to enumerate the servers, please try again - error received when opening the PTBurn client. This error occurs when there is a version mismatch between server and client. For example, if you updated a client to the latest ...

• PTCreate - Working with Text (LX610)

  You can create simple text to add to your PTCreate designs. 1. Use the text icon on the left to get started. 2. Edit your text using the Text Edit Icon 3. Watch this video demonstration.

• PTCreate Pro Advanced Information - Error Codes - Manual Activation (LX610)

  PTCreate Pro Activation Error Codes 2543 - Deactivated Code - Contact Support for Replacement Code 2544 - General/Unknown 2545 - Failed to open Registry 2546 - Set Name error (possible permissions error) 2547 - Set Serial error (possible permissions ...

• LX 2000/ LX 1000 - Error Message: failed printhead, printfailure impropershutdown

  LX2000 - Error Message: failed printhead, print failure improper shutdown Solution 1: Perform a print head alignment described below.   This will clear and resolve the mentioned error message and allow you to print.  Solution 2: Install a new print ...

• PTCreate Pro crashes when importing a file or the file does not import correctly (LX610).

  PTCreate Pro allows you to import your print file and the cut line in the same file using the import button. In order for this to work properly, your file needs to be formatted properly. Please ensure it follows the design file specifications ...