After installing PTPublisher 1.2.3 or greater the robotic arm continuously checks the bins for media. (BravoPro or XRP only)

• Related Articles

• (Mac Only) My Bravo (not Bravo II) robotic arm is running into the input and output bins as it moves.

  (Mac Only) My Bravo (not Bravo II) robotic arm is running into the input and output bins as it moves. To fix this problem, please contact tech support for a Discribe software upgrade. This articles applies to MACs only.Article ID: 44669

• BravoPro or XRP stops burning and printing simultaneously. (PC Only)

    BravoPro or XRP stops burning and printing simultaneously. (PC Only) Description: Burn and print job starts correctly burning at the same time that it prints but eventually the unit starts to finish an entire round of burning and printing before ...

• After installing an update, PTPublisher Mac does not correctly identify the drives in my robot. The robot drops a disc but the drive never opens -or- the arm grinds into the top drive -or- projects do not start after clicking GO. (PTPublisher Mac).

    After installing an update, PTPublisher Mac does not correctly identify the drives in my robot.  The robot drops a disc but the drive never opens -or- the arm grinds into the top drive -or- projects do not start after clicking GO. (PTPublisher ...

• My Bravo (SE, SE-3, II, XR, XRP, Pro, Xi-Series, 4100, 4200 Series) is not picking discs or is dropping discs?

  Where and How is it failing? First, determine exactly where and how the robot is failing to pick. To do this, operate the unit with the cover open. You will need to trick the lid sensor into believing the unit's cover is still closed. Follow this ...

• The Bravo's robotic arm places a disc into the printer tray, retracts the tray, but immediately ejects the tray without printing. The left (cartridge) light starts flashing.

    Article # 207963 - The Bravo's robotic arm places a disc into the printer tray, retracts the tray, but immediately ejects the tray without printing. The left (cartridge) light starts flashing. To fix this issue, Run the Calibrate Last Disc (PC) or ...