Adding a Surething print file to a job using PrimoDVD causes the program to crash -or- PTPublisher crashes as soon as the Bravo is about to print the label on the disc.

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• My image is not printing centered on my discs (Bravo Disc Publisher Series - PTPublisher)

  This may be due to: 1. Ink on the Print Tray. Clean any excess ink that has accumulated on the printer tray with rubbing alcohol and a paper towel. Ink can cause the disc to stick on the tray and NOT slide into the correct position for printing. This ...

• The Primera software program does not start or crashes immediately after starting (Any product or software).

  If the Primera software program does not start or crashes immediately after starting, delete the following folders if they exist: At this location: C:\Users\<current user>\AppData\Local App Data is a hidden folder that will need be shown using this ...

• How do I completely Remove and Reinstall SureThing?

  Occasionally, SureThing registry settings that allow PTPublisher to communicate with SureThing may become corrupted.  This is especially likely if multiple versions of SureThing have been installed. Use these instructions to uninstall and reinstall ...

• PTPublisher burns the disc but will not print. It burns the disc, but stops after it puts the disc in the print tray. (PC)

    PTPublisher burns the disc but will not print.  It burns the disc, but stops after it puts the disc in the print tray. (PC)   There are several things to check:   1. Paused Printer.  Make sure the printer is not paused.  Go to Control Panel - ...

• How to use Discover files in PTPublisher 4.0 for OS 10.15 Catalina or higher?

  In PTPublisher 4.0 we were forced to remove Discover disc design software because it was a 32-bit application.  Mac OS 10.15 Catalina only supports 64-bit software so this change was necessary to make PTPublisher compatible.  However, you will still ...